The very best way to contact us is through email. We always do our best to respond within 1 business day, Monday - Thursday.
Order and shipping questions: support@lolodidit.com
Subscriptions, pattern downloads, loyalty points, KALs, social media: admin@lolodidit.com
Other questions?
contact@lolodidit.com - This email address goes only to Lauren. If you're a vendor, yarn shop, or designer, this is the best place to reach me personally. Responses within a week. Normally, I have a non-dyeing "office" day every Friday/Saturday and this is when I catch up on emails going to this email address.
If you purchased a pattern, you were automatically emailed a PDF of that pattern from
noreply@sendowl.com - please check your email inbox and spam folders.
If you still can't find it, you can have your purchased patterns resent to you by
clicking here and typing in your email address you used to check out. Still have questions? Email
patterns@lolodidit.com
