Contact Us

Contact Us

The very best way to contact us is through email. We always do our best to respond within 1 business day, Monday - Thursday.

Order and shipping questions: 

Subscriptions, pattern downloads, loyalty points, KALs, social media: 


Other questions? - This email address goes only to Lauren. If you're a vendor, yarn shop, or designer, this is the best place to reach me personally. Responses within a week. Normally, I have a non-dyeing "office" day every Friday/Saturday and this is when I catch up on emails going to this email address.


For shipping FAQ, please click here.

To edit/modify your subscription, you can log into your account on my website, then click "Manage Subscriptions." Click here for a tutorial video. Still have questions about your subscription? Email 

If you purchased a pattern, you were automatically emailed a PDF of that pattern from - please check your email inbox and spam folders.
If you still can't find it, you can have your purchased patterns resent to you by clicking here and typing in your email address you used to check out. Still have questions? Email 

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