The very best way to contact us is through email. We always do our best to respond within 1 business day, Monday - Thursday.
Order and shipping questions: firstname.lastname@example.org
Subscriptions, pattern downloads, loyalty points, KALs, social media: email@example.com
firstname.lastname@example.org - This email address goes only to Lauren. If you're a vendor, yarn shop, or designer, this is the best place to reach me personally. Responses within a week. Normally, I have a non-dyeing "office" day every Friday/Saturday and this is when I catch up on emails going to this email address.