Loyalty Points FAQs
When will my points for loyalty rewards show up on my account after a purchase?
Once your order is fulfilled, that is when you will get your rewards points for purchases.
Help! I don't know how to redeem my "Free Item" discount code I received from the Loyalty Rewards!
All "free items" are actually just a discounted coupon code. So, first, you must place the item in your shopping cart. For example, if it's a free tape measure, put a tape measure in your cart. When you're ready to check out, click "Check Out" and there is a section called "gift card or discount code" that is where you'll put in your discount code. Click Apply, and you're all set with your free item!
Here is a short video to show you how to apply the coupon from loyalty points to get your itemt: https://youtu.be/BuBYYjodg64
Why can't I add my coupon code when I checkout?
You can only use one coupon code per order. Coupon codes cannot be combined. Make sure you only have 1 coupon in your order. Also, you must meet the requirements. For example, the Free Shipping coupon has a minimum purchase of $100.
When will my loyalty points coupon code expire?
If you redeem your loyalty points and receive your emailed coupon code, that code will expire in 1 year from the date it was issued. The email will have those details.